Selling online without legal documents is like opening a shop without a door — it works until an inspection or an unhappy customer shows up. The good news: most obligations can be handled once and properly.
Seven things you should have: (1) terms and conditions, (2) a complaints policy, (3) a GDPR privacy policy, (4) a cookie notice and a consent tool, (5) clear information on the consumer’s right to withdraw, (6) data-processing agreements with vendors who process data for you (hosting, payments, e-mail), and (7) reasonable data security.
This isn’t just paperwork. In an inspection or a dispute, having your documents in order is what counts — and GDPR fines can hurt. Customers are also more likely to buy where they see a company takes data protection seriously.
Templates pulled off the internet often don’t fit your specific shop. We’re happy to prepare tailored documents — or review the ones you already use.